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DLIELC Academic Library

Management Skills

THEMATIC FRAMEWORK	TEXTS / RESOURCES
MANAGEMENT SKILLS Key Concepts	ADP 6-22 (Leadership) The Perfect Boss: Dr. Axel Zein, (15:57) Stop Trying to Motivate Your Employees: Kerry Goyette, (16:56) 10 Ways to Have a Better Conversation: Celeste Headlee, (11:44) How to Start Changing an Unhealthy Workplace: Glenn D. Rolfsen, (8:31)
Decision-Making Approaches and Negotiation	From Teacher to Manager: Transparency and Participatory Decision-Making p. 46 Think Like a Manager: Problem Solving pp. 245-253; Decision-Making Process Chart p. 254 Decision-making Process What is Negotiation Essential Negotiation Skills
Building Consensus and Empowering Coalitions	Think Like a Manager: Six ways to improve teamwork p. 214
Time Management Strategies	Think Like a Manager: Time Management pp. 40-48
Interpersonal Skills	Leadership vs Management: What’s the Difference? (5:42) The rarest commodity is leadership without ego: Bob Davids (12:50)
Growth Mindset	Growth Mindset vs. Fixed Mindset (5:03) Developing and Embracing a growth Mindset: (3:12) Why a growth mindset should be a part of your overall business strategy, by Stephen Childs 12 advantages of a growth mindset that could accelerate your career, by Bernhard Schroeder The Growth Mindset: Spurring A More Skilled, Engaged and Innovative Workforce, by Tracy Kemp

Analysis Tools

	STEP Analysis: What It Is and How To Do It by Kiesha Frue
	PEST Analysis: Identifying "Big Picture" Opportunities and Threats by the Mind Tools Content Team
	Methods of Analysis of the External Environment of Business Activities by Tatyana V. Shtal, et.al.
	SWOT Analysis: How to Develop a Strategy for Success by the Mind Tools Content Team
	SWOT Analysis: What It Is and When To Use It by Skye Schooley
	Using the TOWS Matrix: Developing Strategic Options From an External-Internal Analysis by the Mind Tools Content Team
	Difference Between SWOT & TOWS Analysis by Jim Woodruff

**Growth Mindset**
	Examining the Effects of Reflective Journals on Students’ Growth Mindset: A Case Study of Tertiary Level EFL Students in the United Arab Emirates by Hinda Hussein
	The Power of Believing That You Can Improve by Carol Dweck
	Developing a Growth Mindset by Carol Dweck

**Management Skills**
	Rethinking Project Management Education: A Humanistic Approach based on Design Thinking by Natalie Ewin
	Leader vs Manager. Influences and Contributions to Team Development Case Study
	Harvard Business Review On Managing People: "The Set-up-To-Fail Syndrome"
	PAIS Newsletter TIPS FROM A SEASONED SELF-STUDY COORDINATOR: PROGRAM ACCREDITATION
Managing Programs for Adults Learning English	CAELA Network LINCS ERIC/CAELA Academic Project Management Case Studies

VIDEOS

	*The Perfect Boss* by Dr. Axel Zein Axel Zein promotes a new way we manage businesses today: think of business as a sport. In sports, the team is decisive; the team with the best players usually wins. And sports are fun. So what qualifies a manager to be the perfect coach for his team?
	*Stop Trying to Motivate Your Employees* by Kerry Goyette It’s a misconception that you can motivate your employees. They’re already motivated. The key is to unleash their motivation. The Founder of Aperio Consulting Group, Kerry Goyette takes a deeper dive into motivation, how to leverage it, and the counterproductive motivations that may be holding us back from success.
	*10 Ways to Have a Better Conversation* by Celeste Headlee When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations.
	*How to Start Changing an Unhealthy Workplace* by Glenn D. Rolfsen Do you think backbiting is happening at your workplace or place of study? Glenn Rolfsen's talk is about what contributes to a toxic work environment and what the significant factors are that determine our working life quality. His approach addresses how to achieve a permanent end to slander and bullying among adults in the workplace.